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Dear users:

With your support and trust, in order to protect your interests, enable you to get better and more considerate services, and to establish a good corporate image for our company, we are guided by the principle of "pursuing high quality in everything, and customer satisfaction". We will provide you with relevant services in strict accordance with contract requirements and product technical specifications to meet user needs, and solemnly promise you with the principle of "passionately doing pre-sales, in-sales, and after-sales services":

Pre-sale commitment:

1. Customer consultation: make sure to answer any technical questions you put forward within 2 hours;

2. Provide information: ensure that the technical information you need will be sent within 2 hours;

3. Reasonable quotation: ensure a reasonable quotation for the products you need within 2 hours;

4. Warm reception: You are welcome to visit the company, and we will do our best to provide you with a convenient and warm reception.

Commitment during sale:

1. Contract execution: Regardless of the contract size, we will strictly implement the contents stipulated in the contract on time, quality and quantity;

2. Contract archiving: We will file a complete contract for each contract in order to supervise the execution of the contract and after-sales service;

3. Technical training: We guarantee to provide you with various services such as installation, commissioning, training, etc. in accordance with the provisions of the contract;

4. Timely return visit: We will conduct a timely return visit to the implementation of each contract to ensure that the goods and invoices arrive in the hands of customers in a timely and safe manner.

After-sales service:

1. Product delivery: Strictly follow the time specified in the contract and deliver the product to you safely. In the process of product transportation, loading and unloading, in the event of an accident, we will promptly replace the supplied products according to your requirements;

2. Information feedback: After receiving the quality problem information reported by you, we will reply within 24 hours or send service personnel to arrive at the scene as soon as possible. Strive to ensure that users are not satisfied with the quality and the service will not stop;

3. After-sales policy: After the product arrives, quality problems occur during normal use, one year warranty, free technical consultation for life, and lifelong maintenance. If there is a contract, it will be implemented according to the contract;

4. Service hotline: 027-81314188

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